Courses – Optimum Benefits 4 u https://optimumbenefits4u.com Specialist in ERC, PPP Tue, 02 Feb 2021 09:06:01 +0000 en-US hourly 1 https://wordpress.org/?v=5.7.2 https://optimumbenefits4u.com/wp-content/uploads/2021/01/cropped-Untitled-3-1-32x32.png Courses – Optimum Benefits 4 u https://optimumbenefits4u.com 32 32 Recruiting for Customer Service Representative https://optimumbenefits4u.com/courses/recruiting-for-customer-service-representative/ Tue, 02 Feb 2021 09:06:01 +0000 http://optimumbenefits4u.com/?post_type=courses&p=6295 Optimum Benefits 4 U is focused in helping American businesses of all sizes. We deliver the best services with the help of the brightest talent available who can make things work. We are looking for a customer service representative who will drive customer satisfaction by fielding inquiries, addressing required points and maintaining extensive product knowledge. The […]

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]]> Optimum Benefits 4 U is focused in helping American businesses of all sizes. We deliver the best services with the help of the brightest talent available who can make things work.

We are looking for a customer service representative who will drive customer satisfaction by fielding inquiries, addressing required points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

  • Manage inbound customer communications – Answer incoming calls and emails to address customer questions, requests and issues.
  • Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • High school degree or equivalent
  • 1-2 years proven experience in supporting client success.
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude.
  • Passion for delighting customers with above and beyond service.
  • Excellent time-management and prioritization skills
  • Familiarity with MS office.
Upload your resume we will get back to you.
[contact-form-7]

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]]> Recruiting Data Entry Executive https://optimumbenefits4u.com/courses/recruiting-data-entry-executive/ Tue, 02 Feb 2021 08:33:43 +0000 http://optimumbenefits4u.com/?post_type=courses&p=6285 Optimum Benefits 4 U is focused in helping American businesses of all sizes. We deliver the best services with the help of the brightest talent available who can make things work. As a Data Entry Executive, you will need to work with the teams while focusing on accurate details. The Data Entry executive should be organized, detail-oriented […]

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]]> Optimum Benefits 4 U is focused in helping American businesses of all sizes. We deliver the best services with the help of the brightest talent available who can make things work.

As a Data Entry Executive, you will need to work with the teams while focusing on accurate details. The Data Entry executive should be organized, detail-oriented and possesses strong communication skills.

Responsibilities:

  • Prepare, compile and sort documents for data entry
  • Check source documents for accuracy
  • Verify data and correct data where necessary
  • Obtain further information for incomplete documents
  • Update data and delete unnecessary files
  • Combine and rearrange data from source documents where required
  • Enter data from source documents into prescribed computer database, files and forms
  • Scan documents into document management systems or databases
  • Check completed work for accuracy
  • Store completed documents in designated locations
  • Respond to requests for information and access relevant files
  • Comply with data integrity and required HIPAA requirements

 

Requirements

 

  • High school diploma
  • 1 year of experience with large amounts of data entry.
  • Experience with insurance health plan data preferred.
  • Proficient in relevant computer applications such as Google Suite.
  • Accuracy and attention to detail is essential
  • Excellent organization and time management is required
  • Accurate keyboard skills and proven ability to enter data at the required speed
  • Experience working in a fast-paced environment with short deadlines
Upload your resume we will get back to you.
[contact-form-7]

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