Optimum Benefits 4 uOptimum Benefits 4 uOptimum Benefits 4 u
(844) 961 1196
17424 W Grand Pkwy S, Sugar Land, TX 77479
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Recruiting for Customer Service Representative

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  • Recruiting for Customer Service Representative

Optimum Benefits 4 U is focused in helping American businesses of all sizes. We deliver the best services with the help of the brightest talent available who can make things work.

We are looking for a customer service representative who will drive customer satisfaction by fielding inquiries, addressing required points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.


  • Manage inbound customer communications – Answer incoming calls and emails to address customer questions, requests and issues.
  • Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Record customers interactions in internal system for cross-functional awareness and relationship development.


  • High school degree or equivalent
  • 1-2 years proven experience in supporting client success.
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude.
  • Passion for delighting customers with above and beyond service.
  • Excellent time-management and prioritization skills
  • Familiarity with MS office.
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